Green water and algae.
Both string algae and the pea-soup kind. We correct the cause rather than pouring something in and hoping.

Year-round care
Clear water, healthy fish, and reliable equipment through every High Country season.
Mon–Fri 8am–6pm, Sat 9am–4pm. Send a message any time.
From seasonal cleaning to pump and filter repairs, we help keep your pond looking good and working as it should. If the water has turned green, the waterfall has stopped, or you're getting ready for colder weather, we can help you find the next step.
We're a water feature specialist in Banner Elk. Ponds, streams, waterfalls and the fish in them are the only thing we do, and we offer both one-off visits and ongoing care.
Both string algae and the pea-soup kind. We correct the cause rather than pouring something in and hoping.
Pumps are the first component to fail on any recirculating system. Often a repair rather than a replacement.
A dropping water level is usually plumbing or a shifted stone at the waterfall, not a torn liner. We find out which before anyone starts digging.
Full clean, filter restart, water treatment, and a fish health check as the water warms.
Netting, pump service, debris removal, and getting the fish set for cold water before the first hard freeze.
pH, ammonia, nitrite and nitrate, tested on site with the results explained plainly.
Behaviour, disease signs, and what to do about them.
For features too far gone to patch.
Plans cover koi ponds, where fish and biological filtration mean the water needs consistent attention.
| Plan | Visits per year | From |
|---|---|---|
| Basic — seasonal | 4 | $1,100/yr |
| Standard — monthly | 12 | $2,400/yr |
| Premium — bi-weekly | 26 | $4,680/yr |
Fountainscapes and pondless waterfalls carry no fish and no biological load, so they use a lighter plan — Fountainscape Care from $390/yr, Waterfall Care from $690/yr.
| Service | Price |
|---|---|
| Spring opening and full clean | $350 |
| Fall winterization | $300 |
| Emergency or repair visit | $250 |
| Water quality test and balance | $125 |
| Fish health check | $150 |
| Fountainscape or pondless basin clean-out | $275 |
Prices are starting estimates. Heavy debris, netting on a large pond, and parts are quoted on site.
A good many High Country properties sit empty for months. A pond doesn't stop needing attention while nobody's there, and a pump that fails in January is a very different problem from one that fails in June.
We look after features for owners who aren't on the property, and tell you what we found after each visit.
We'll come and look at your pond, stream or fountain and tell you plainly what's going on — water, pump, filter, fish and structure — then follow up with a written recommendation. No charge, and no obligation to do anything with it.
Serving Banner Elk, Boone, Blowing Rock, Linville, Valle Crucis and the surrounding High Country.
Mon–Fri 8am–6pm, Sat 9am–4pm. Send a message any time.